[vc_row us_bg_image_source=”featured” us_bg_size=”initial” us_bg_overlay_color=”#f37a0a” content_placement=”middle” columns_type=”1″ us_shape_show_bottom=”1″ us_shape_bottom=”triangle” us_shape_height_bottom=”7vh”][vc_column][us_text text=”IT Infrastructure Library 4 Foundation” tag=”h1″ css=”%7B%22default%22%3A%7B%22color%22%3A%22%23ffffff%22%2C%22text-align%22%3A%22center%22%2C%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22700%22%2C%22font-size%22%3A%2245px%22%2C%22line-height%22%3A%221.7%22%7D%7D”][/vc_column][/vc_row][vc_row full_height=”1″ v_align=”top”][vc_column][us_text text=”Overview” tag=”h2″ css=”%7B%22default%22%3A%7B%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22700%22%7D%7D”][vc_column_text]
ITIL 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for improving the quality of IT services across the IT organization.
[/vc_column_text][us_separator][us_text text=”Tujuan” tag=”h2″ css=”%7B%22default%22%3A%7B%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22700%22%7D%7D”][vc_column_text]
ITIL 4 is the latest release of the ITIL framework, designed to provide a more practical viewpoint to the ITIL lifecycle with best practices from other
complementary platforms such as Agile, DevOps and Lean. The objective of this course is to provide a foundational level of understanding of the ITIL 4 framework, key elements, concepts and terminologies associated with ITIL service lifecycle, and how it has evolved to adopt modern technologies and operational processes. The course covers all necessary concepts in the service management framework to support candidates studying for the ITIL 4 Foundation Certification Exam.
[/vc_column_text][us_separator][us_text text=”Outline Materi” tag=”h2″ css=”%7B%22default%22%3A%7B%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22700%22%7D%7D”][vc_tta_accordion][vc_tta_section title=”Introduction to Service Management”][vc_column_text]
- IT Service Management
- Modern World About ITIL 4
- The Structure and Benefits of the ITIL 4 Framework
[/vc_column_text][/vc_tta_section][vc_tta_section title=”Key Concepts of Services Management”][vc_column_text]
- Value and Value Co-Creation
- Organizations, Service Providers, Service Consumers, and Other
Stakeholders - Products and Services
- Service Relationships
- Value: Outcomes, Costs, and Risks
[/vc_column_text][/vc_tta_section][vc_tta_section title=”The Four Dimensions of Service Management”][vc_column_text]
- Organizations and People
- Information and Technology
- Partners and Suppliers
- Value Streams and Processes
[/vc_column_text][/vc_tta_section][vc_tta_section title=”Service Value System”][/vc_tta_section][/vc_tta_accordion][us_separator][us_text text=”Nilai Investasi” tag=”h2″ css=”%7B%22default%22%3A%7B%22text-align%22%3A%22center%22%2C%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22600%22%7D%7D”][vc_row_inner columns=”2″][vc_column_inner width=”1/2″][us_text text=”PUBLIC Training: IDR 8.000.000″ tag=”h3″ css=”%7B%22default%22%3A%7B%22color%22%3A%22%23ffffff%22%2C%22text-align%22%3A%22center%22%2C%22line-height%22%3A%222.5%22%2C%22background-color%22%3A%22%23333333%22%2C%22height%22%3A%2265px%22%7D%7D”][/vc_column_inner][vc_column_inner width=”1/2″][us_text text=”IN HOUSE Training: NEGOTIABLE” tag=”h3″ css=”%7B%22default%22%3A%7B%22color%22%3A%22%23ffffff%22%2C%22text-align%22%3A%22center%22%2C%22line-height%22%3A%222.5%22%2C%22background-color%22%3A%22%23333333%22%2C%22height%22%3A%2265px%22%7D%7D”][/vc_column_inner][/vc_row_inner][us_separator size=”large”][us_cta title=”Dapatkan Informasi Selengkapnya!” btn_label=”Kontak Whatsapp” btn_link=”url:https%3A%2F%2Fapi.whatsapp.com%2Fsend%3Fphone%3D628111798352%26text%3DHalo%2C%2520saya%2520tertarik%2520mengikuti%2520Training%2520*ITIL%25204%2520Foundation*%2C%2520%2520di%2520IT%2520Governance%2520Indonesia%252C%2520boleh%2520berikan%2520info%2520selengkapnya%253F|target:_blank” second_button=”1″ btn2_label=”Download Silabus” btn2_link=”url:https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1buE8oOsypVptePfxObVvj31src_E7RON%2Fview%3Fusp%3Dsharing|target:_blank”][/us_cta][/vc_column][/vc_row]