Course description:
The 3-day IT DR course covers all stages of the entire IT Disaster Recovery lifecycle. This course will be very useful for IT professionals and CM/DR practitioners. Training methodologies include classroom training, individual/group exercises, case studies and role-plays, while videos and group discussions, knowledge checks and quizzes are made use of in order to enhance the participant learning experience and exam preparation.
Learning Objectives:
- Establish DR Policy and Programme Management
- Perform BIA and RA to understand the organization’s IT DR needs
- Determine IT DR Strategies to support critical business functions, IT components and related infrastructure
- Assimilate various IT DR options and multi-tiered DR concepts
- Design appropriate IT DR Design using contemporary technologies
- Develop and implement comprehensive IT DR plans and setup
- Conduct IT DR Tests and Exercises, IT DR Maintenance, Review and Audit
- Embed IT DR in the Organization’s Culture
- Understand business imperatives of IT DR
- Appreciate support processes like BCM, IM/CM/EM etc.
Who should attend:
- Full-time or part-time IT/BCM/Operations and other IT Professionals interested in learning more about Global IT DR Best Practices
- Auditors wanting to gain an in-depth understanding of IT DR
- Professionals from IT DR or BCM-related domains such as Crisis and Risk
- Data Center Managers with DR responsibilities
Overview of the Course Agenda
1. Key Concepts
a. High Availability (HA)
- Availability
- Reliability
- Serviceability
b. Disaster Recovery (DR)
- Recovery Time Objective (RTO)
- Recovery Point Objective (RPO)
c. Business Continuity (BC)
d. IT Disaster Recovery
2. HA & DR – Architecture-Aspects
a. Data
b. Function
c. Location
d. People
e. Time
3. HA & DR – Architecture-Abstraction Level
a. Objectives
b. Conceptual Model
c. System Model
4. HA &DRSystem Design
a. Base Concepts
b. Solution Roadmap
- Control Objectives
- Assessment Metrics
- Preventive & Mitigation Measures
- List failure scenarios
- Evaluate scenarios, and determine their probability
- Map scenarios to requirements
- Design solution, using the dependency chart methodology
- Review the solution, and check its behavior against failure scenarios
c. System (solution) Patterns
5. HA & DR Components
a. Level of Service (hot/warm/cold)
b. DR Models (2, 3, 4 way DR)
c. Data Replication
d. Systems Set up (servers/os/apps/storage)
e. Connectivity (LAN/WAN/Network Devices)
f. IT DR & ITIL
g. SLAs
h. Work Area Recovery (WAR)
6. HA & DR Options
a. Mirroring/RAID
b. Snapshots
c. Tape Vaulting
d. Journaling
e. Clusters
f. Virtualization
g. Clouds
h. Captive DR Site
i. Managed DR Services
j. Dependencies
k. DR Automation
l. Vendor Selection
m. DR Set up
7. Backup Procedures/DR Resources a. Data
a. Applications
b. OS
c. Storage
d. People
e. Work Area
f. Offsite Storage
g. Media Testing & Recycling
8. HA & DR Testing & Exercising
a. Walk Through
b. Simulation c. Parallel
c. Full Interruption
d. Test Planning
e. Test execution
f. Test Reporting
g. Failover Procedures
9. DR Plan Review & Maintenance
10. Failback to Primary Site
11. HA & DR Vs Business Imperatives
a. Critical Success factors
b. Why HA & DR
c. HA/DR Vs Business
d. Business Impact Analysis
e. Risk Assessment
f. Recovery Strategies
g. DR Methodology
h. Non-IT Components
i. DR Plan Development/DR Team
j. Management Buy-in
k. DR Programme Management
l. DR Awareness & Training
12. Support Processes & Teams
a. Incident Management Plan/Team
b. Emergency Management Procedures/Team
c. Crisis Communication Plan/Team
d. Damage Assessment & Restoration Plan/Team e. Business Continuity Plan/Team
e. Change Management/Team
13. Mandated DR requirements/Statutory & Govt. Legislation on IT DR
Note:
- The above syllabus is indicative, and the exact coverage during the course may be different as required.
- The ITDR Exam is currently administered in paper-based mode at the end of the course. An electronic exam will be introduced in due course
Investasi:
Offline : Rp. 9.500.000 (3 Hari)
Online : Rp. 8.500.000 (3 Hari)
